Frequently Asked Questions (FAQ)

1. What types of appliances do you repair?

We repair a wide range of appliances including refrigerators, washing machines, dishwashers, ovens, microwaves, air conditioners, and more. If you’re unsure whether we handle your specific appliance, please contact us for more information.

2. Are your technicians certified?

Yes, all of our technicians are highly trained and certified to handle various appliance repairs. They undergo regular training to stay updated with the latest technology and repair techniques.

3. Do you offer same-day service?

We strive to offer same-day service for urgent repairs, subject to availability and the nature of the issue. For non-urgent repairs, we will schedule an appointment at your convenience.

4. What is your service area?

We primarily serve Bangalore and its surrounding areas. If you are unsure whether we cover your specific location, please reach out to us for confirmation.

5. How much do you charge for a repair?

Our charges vary depending on the type of appliance, the nature of the problem, and the required parts. We provide a detailed estimate before beginning any repair work so that you are fully aware of the costs involved.

6. Do you provide a warranty on repairs?

Yes, we offer a warranty on both parts and labor for most repairs. The warranty period may vary depending on the type of repair and the appliance. Please ask your technician for details regarding the warranty for your specific repair.

7. How can I schedule a repair appointment?

You can schedule an appointment by calling us directly, filling out the online request form on our website, or sending us an email. Our customer service team will get back to you promptly to confirm the details.

8. What should I do if my appliance is under warranty?

If your appliance is still under manufacturer warranty, we recommend contacting the manufacturer’s authorized service center first. If you need additional assistance or prefer our services, we can help coordinate with the manufacturer if needed.

9. What payment methods do you accept?

We accept various payment methods including cash, credit/debit cards, and online payment options. Our technicians will provide you with payment details upon completion of the service.

10. How do I know if my appliance needs repair?

Common signs that your appliance may need repair include unusual noises, poor performance, failure to start, leaking, or error messages. If you notice any of these issues, it’s best to have a professional technician inspect the appliance.

11. Can you help with appliance installation?

Yes, in addition to repairs, we also offer installation services for various appliances. Please let us know your requirements when you schedule an appointment.

12. What safety measures do you take?

Our technicians follow strict safety protocols to ensure safe and effective repairs. We use the appropriate tools and protective gear and adhere to safety guidelines to prevent accidents and ensure high-quality service.

13. How can I contact customer support?

You can reach our customer support team via phone, email, or through our website’s contact form. We are available during business hours and will be happy to assist you with any questions or concerns.

14. Do you offer any discounts or promotions?

We occasionally offer discounts and promotions on our services. Please check our website or contact our customer support team for information on any current offers.

15. What should I do if I’m not satisfied with the service?

Your satisfaction is important to us. If you’re not satisfied with the service provided, please contact us immediately so we can address your concerns and work towards a resolution.

Feel free to modify or add more specific questions based on the services and policies of your particular company!